Shipping Policy for Toubob.com

Welcome to Toubob.com! We are dedicated to providing you with a seamless shopping experience, including clear and comprehensive details about our shipping policies. Please review the information below to understand how your orders are processed and delivered.

1. Order Processing Time

Once you place an order on Toubob.com, our team will begin processing it within 1-2 business days. Please note that processing occurs only on business days (Monday through Friday, excluding holidays). A confirmation email will be sent to you once your order has been successfully processed and is ready for shipment.

2. Shipping Methods and Delivery Times

We offer multiple shipping options to accommodate your needs. Available shipping methods and estimated delivery times will be displayed at checkout based on your location and the items in your cart. Below are our standard shipping options:

  • Standard Shipping: Typically delivered within 10-20 business days after processing.

  • Express Shipping: Usually delivered within 5-7 business days after processing.

Please note that the estimated delivery times may vary based on your location, shipping carrier, and unexpected delays. While we strive to ensure timely delivery, Toubob cannot be held responsible for delays caused by shipping carriers or external factors beyond our control.

3. Shipping Costs

Shipping costs are determined based on the weight, dimensions, and destination of your order. The exact shipping fees will be calculated and displayed at checkout before you finalize your purchase. Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

4. International Shipping

Toubob.com proudly ships internationally to various countries. Please keep in mind the following when placing an international order:

  • Customs and Duties: International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fee. We recommend checking with your local customs office for more details before placing an order.

  • Delivery Times: International shipping delivery times vary by country. Typically, orders arrive within 10-21 business days after processing, though customs procedures and other factors may cause additional delays beyond our control.

5. Order Tracking

Once your order is shipped, you will receive a shipment confirmation email that includes your tracking number(s). You can track your order using the link provided in the email or directly on the shipping carrier’s website. Please allow up to 24 hours for tracking details to update.

6. Shipping Restrictions

Some products may be subject to shipping restrictions due to size, weight, or local regulations. Any such restrictions will be noted on the product page. In cases where an order cannot be shipped to the provided address, Toubob reserves the right to cancel the order.

7. Lost or Damaged Packages

We take great care to ensure your order arrives safely and on time. However, if your package is lost or arrives damaged, please contact us at [email protected] as soon as possible. We will coordinate with the shipping carrier to resolve the issue and, if necessary, arrange a replacement or refund.

8. Incorrect Shipping Information

To avoid shipping issues, please verify that your shipping address and contact details are accurate before finalizing your purchase. Toubob is not responsible for orders shipped to incorrect or outdated addresses provided by the customer. If you realize an error in your shipping information, contact us immediately at [email protected]. While we will make every effort to assist you, we cannot guarantee changes after an order has been processed.

9. Contact Information

For any questions or concerns regarding our Shipping Policy, feel free to reach out to us:

Our customer service team is available to assist you and will respond to your inquiries as promptly as possible.